2nd Line IT Support Analyst

A highly successful and rapidly growing business based in Kingston Upon Thames, Surrey are looking for a 2nd Line Support Engineer to join their IT team.  
 
This is a brilliant opportunity to join a sociable, collaborative and supportive team with real long term career opportunities.  
 
As well as day to day user support, you will also work to improve efficiencies within the IT team and work across IT projects, specifically around moving towards cloud based technologies. 
 
You will perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications and will assist in monitoring and maintaining services central to PC support e.g. Antivirus systems, Windows updates, windows deployment, device use etc.
 
The ideal candidate will have gained some IT Support experience within a Windows environment.  You will have the ability to communicate technical information to non-technical people and will have a logical and methodical approach to troubleshooting. 
 
Technologies you will be supporting include Windows operating systems, Microsoft Office 365, Networking (DND, TCP/IP, DHCP), Active Directory, Cloud technologies.
 
The salary on offer for this role is £34,000 plus benefits.  This organisation offers hybrid working – two days per week in the office and three days at home. 
Salary:
£34,000
Type:
Permanent
Location:
Surrey
Sector:
IT Support
Ref:
20685
Contact Name:
Amy Lawrie

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