1ST LINE SUPPORT ANALYST

This vacancy is now closed

A well-established SME IT business is looking for a motivated 1st Line Support Analyst to join their growing team.

You will act as the first point of contact for all IT users, logging all incidents and prioritising and/or escalating them accordingly.

Some experience of the following is required:

- Windows XP, Windows 7
- Office 2007, 2010, 2013
- Active Directory administration
- Microsoft Exchange administration

It would be useful if you had some experience of providing 1st line support and/or telephony skills.

However, most of all, it is important that you are dedicated to providing good overall customer support and increasing your knowledge. This is an opportunity to join a friendly organisation that will support you in your career development.

Salary:
£20,000
Type:
Permanent
Location:
London & South East
Sector:
IT Support
Ref:
16266
Contact Name:
Zuleyma Bennett

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