1st Line Help Desk Analyst - Corby - £25,000pa

A well-established, successful, manufacturing company are looking for a 1st Line Help Desk Analyst to join the team based in their offices in Corby. The role offers amazing scope for career development and growth.

As 1st Line IT Help Desk Analyst reporting to the IT Manager, you will be responsible for providing necessary IT support to the business.

Key responsibilities on the user side will include helping to resolve all IT related issues, liaising with 3rd party companies to resolve support cases, setting up and maintaining users’ systems and assisting with user onboarding and outboarding processes. You will also maintain the companies bespoke software (training provided), update inventory of all hardware and software, monitor the backup status and test restores points, manage business Dashboard KPIs and assist with the implementation of company IT strategy.

The ideal candidate will have 6+ months experience in an IT support role and be a self-starter with excellent people and communication skills. You will have prior experience working with Office 365, Azure, Active Directory, Microsoft Windows Client, Server O/S, hardware (PCs/Laptops/Servers/Printers) and knowledge of anti-virus and client protection.

Other job titles compatible with this role would include Service Desk Analyst, IT Technician, Graduate IT Support, 1st Line Support Engineer.

The salary on offer for this role is up to £25,000 per annum + benefits dependent on the level of experience. This role is the perfect opportunity to develop a career in IT.
Salary:
1st Line Help Desk Analyst
Type:
Permanent
Location:
Northamptonshire
Sector:
IT Support
Ref:
21594
Contact Name:
Rosanna Lyon

Latest IT Support Jobs

Azure Engineer

Home-Based / £60,000

This is an excellent opportunity for an Azure Engineer to join a UK wide leading MSP in a customer focused position as an Azure Technical Specialist. This role is paying £60,000 and offers remote working options.   Working closely with the Azure Architects you will work on a variety of customer based cloud infrastructure projects including...

Read more

Service Management Systems Analyst

London - Central / £42,000

A large well–established organisation is looking for a driven Service Delivery Analyst  / Service Management Systems Analyst to assist with maintaining business processes and various administrative tasks to support the system. This is a hybrid role both working from home, and from their City, London office approximately 2 days per week.   In order to be suitable...

Read more

2nd Line Support Engineer - Hybrid Working - £42,000pa

London - Central / £42,000pa

A well-established charity based in Central London are looking for a 2 nd Line Support Engineer to join the team. Our client offers hybrid working and a generous benefits package including 36 days annual leave (including bank holidays), a 35-hour working week, season ticket loan, meal allowance plan and cycle to work, pension, life assurance...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.